SMS Terms and Conditions

Last Updated: 6/19/2026

SMS Consent

By providing your mobile phone number and opting in, you consent to receive SMS messages from Tier1 Solutions LLC.

Program Description

Tier1 Solutions LLC provides SMS messaging services to communicate with customers regarding:

Support requests
Appointment reminders
Project updates
Account notifications
Billing notifications
Customer service communications
Marketing communications when consent has been provided

Message Types

You may receive the following types of messages from us:

Support Requests
Appointment Reminders
Project Updates
Account Notifications
Customer Service Communications
Billing Notifications
Marketing Communications (when consent is provided)

Message Frequency

Message frequency varies based on your interactions with Tier1 Solutions LLC.

Message and Data Rates

Message and data rates may apply according to your wireless carrier plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message.

HELP Instructions

For assistance, reply HELP or contact support@tier1solutions.net.

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Age Restriction

SMS messaging services are intended for individuals 18 years of age or older.

Privacy Policy

SMS DATA SHARING EXCLUSION: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties whatsoever.

Please review our Privacy Policy for information regarding how your information is collected, used, and protected.

Contact Information

If you have any questions about these SMS Terms and Conditions, please contact us:

Tier1 Solutions LLC
Romeoville, Illinois
Email: support@tier1solutions.net
Phone: 888-999-2709